When will my order arrive?
Please allow up to 5 business days to verify and process your order and between 5-10 business days for delivery. You will receive an email notification once your order has shipped. Orders placed over the weekend or on holidays will be processed the following business day. Please visit our Shipping page for additional information and estimated delivery times.

What is your return policy for orders placed online?
We want you to be satisfied with your purchase. If you wish to return your merchandise, you may do so within 14 days of the shipping date on your shipping label. For more information, please refer to our Return Policy.

Can I cancel or modify an existing order?
Unfortunately, we cannot change an order after it has been placed. Please carefully review your order before completing your purchase.

What payment methods do you accept?
We accept Visa, Mastercard, Discover, American Express, and PayPal.

I am having issues checking out. What do you suggest?
Please ensure that the billing address is consistent with your bank’s records. Otherwise, you must contact your bank/credit card provider, as we cannot resolve credit card issues.

How can I check my account balance?
If you have an account, log in. You can check your balance from the main account page. Click here to create an account or log in. If you checked out as a guest, you could check your balance. Please note that this credit can only be used online.

What currency are your prices in?
Orders placed by customers will be charged in US Dollars (USD).